Privacy Policy

Tena Graphics EA Ltd respects your privacy. This policy explains what information we collect when you use our website, request a quote, or place an order - and how we use it.

Information We Collect

• Contact details: name, email, phone number, delivery address
• Order information: product specifications, artwork files, payment references
• Website usage: pages visited, device type, and analytics data (in production)
• Communications: emails, WhatsApp messages, and support enquiries

How We Use Your Information

• To process quotes, orders, and deliveries
• To communicate about your order status and customer support
• To send marketing updates if you have opted in to our newsletter
• To improve our website and services

Sharing Your Data

We do not sell your personal data. We may share information with delivery couriers, payment processors, and service providers who help us operate our business, subject to confidentiality obligations.

Data Retention

We retain order and contact records as needed for accounting, legal compliance, and customer support. You may request deletion of marketing data at any time.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting info@tenagraphics.co.ke.

Cookies & Analytics

Our site may use analytics tools to understand traffic patterns. You can control cookies through your browser settings.